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The Enforcers
It was a wonderful dinner party by and for remodelers. The hosts, a couple who own a remodeling company, started to banter about their differing styles of leadership. She, along with the office manager, wanted to lay down the law to the field staff regarding timely and accurate submission of time cards. The two were tired of having to cajole, beg, and nag for that important information. He, in mock despair, pleaded for patience: “We need these guys.” If the company got too stringent about enforcing procedures, he feared, valued field personnel would walk.
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Cultivating Culture
Do you know what company culture is and how to create one in your business?
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