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Social Media: An Effective Way For Builders to Connect With Women Home Buyers
IBS speaker: ëThey joined your Facebook page. They want to talk to you.í
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Sealed crawlspace testing sheds new light on energy performance ; Advanta shuts down its credit cards; students win clean-energy prize for rice-husk insulation panels; more
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Remodelers Should Mimic Japanese When It Comes to Customer Service
The Japanese have shown me that American business doesn't have a clue about customer service. If we want continued success, we must step up to the next level and follow their example. Japanese consumers expect an incredibly high level of service, and in this competitive market, business owners sink or swim. For instance, in every large city there is a 7-Eleven type store on almost every corner.
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