Every year, the K&B division of my company remodels
300 to 400 bathrooms. On a daily basis, we take
someone’s bathroom apart and then re-assemble it,
typically in a space no larger than 5x8 or 5x9 feet.
The process of coordinating a bath
remodel is difficult enough when
you’re dealing with four or five
subcontractors on a job, but if the process isn’t effectively
controlled, you’ve got chaos.
For example, I once worked with a homeowner who had
a pedestal sink shipped over from Italy. The sink took
eight weeks to arrive and came without instructions.
When we finally got the instructions a week later, they
were in Italian. My installer said, “Hey,