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I'll never forget my introduction to a contractor's world of paperwork. My boss asked me to join him in the cab of his truck to "get some paperwork out of the way." As I slipped into the cab, I realized he was speaking literally. Towering sheaves of pink and yellow paper completely smothered the dash board from one side of the truck to the other. My boss mumbled something about feds, forms, and fornication as he searched haphazardly through the piles. Wintry air began to fill the truck, and I asked if he minded if I turned up the heat. "Go for it," he said, and I flicked the fan to high. Unfortunately, the heater was set