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At the Small Homes Council, we get many calls from homeowners looking for information about replacement windows. They want to cut their energy bills and eliminate outside maintenance. Many callers are planning for their retirement years and want to eliminate the yearly trip up the stepladder to hang storms and screens. First, we ask them to consider whether replacement is necessary. • Do the existing windows stop air and water infiltration? • Are the existing windows falling apart (or just a little loose)? • Will the replacement windows reduce energy costs? If it's clear new windows are needed, they need to decide what kind of replacement system and glazing to use. You can help your client make that decision. It's not