As a former retailer — I managed
a jewelry store, then
opened and managed several
bookstores before returning to
contracting — I know well what
retail remodeling clients worry
about: How long will it take? How
much will it cost? Will it disrupt my
business? These questions are usually
more important than aesthetic considerations.
The less disruption and
down time a remodeling project
causes, the happier your client will
be.
This means distinct rewards for
the contractor who can meet these
needs — and trouble for those
who can't. A well-done job on a
prominent retail site can lead to
many similar jobs; a botched job
that took too long can mean paying
liquidated damages and losing
other jobs through bad word-ofmouth.
Scheduling
In