by Quenda Behler
Story
Before my husband's retirement, when he was still running a
job site, he objected to hiring people who couldn't speak
English. When I pointed out that that could be a problem under
the antidiscrimination laws, he said, "I don't discriminate. I
just want the people who work for me to be able to speak and
read English. Is that such a big legal problem?"
It could be. It depends. The law doesn't require you to hire
people who can't speak or read English, but (and this is
a big but) not hiring someone because he or she can't speak or
read English could be evidence of unlawful
discrimination.
Here's the problem: If someone charges you with illegal
discrimination, the law cannot open up your head and look
inside to see if your intent was innocent -- it has to guess at
your intent from what you actually did.
Suppose you don't have a particularly diverse labor force. Why
is that? Is your insistence on English-language skills the only
reason? You have the right to require English-language skills
if they're necessary, but how necessary are they on a
construction site?
Written Information
Let's start with safety posters. Could you defend yourself
against a charge of illegal discrimination by saying, "I only
hire people who can read English because they have to be able
to read those posters the government makes me put up." No, you
could not. Those safety posters are available in several
languages and with clear illustrations for people who don't
understand the written text. On the basis of those posters,
it's not clear that your hire has to be able to read at
all.
What about the instruction manuals and safety warnings that
come with modern tools? Do you really have to put a nail gun in
the hands of someone who's not sure how it works? Of course
not. You shouldn't put a power tool in the hands of anyone,
even someone who speaks perfect English, who cannot demonstrate
that he or she knows how to use it correctly. Does that mean
that your hire has to be able to read the English in the tool
manual? No.
First, just like the safety posters, tool manuals come in
different languages. I've even seen one that included Croatian.
Second, you should have a better system for ensuring safe tool
use than just handing your employee a manual to read. Most guys
don't read past the first page in the manual, no matter what
their language is.
Verbal Communication
That brings us to the question of speaking English. If
you're running the job, you need to be able to tell people what
to do. Is that enough of a problem that speaking English could
be considered a legitimate job requirement?
If it's critical, yes, but you've got to be careful
here. Convenient is not the same as critical. For example,
sometimes more than one person of the same ethnic background,
at least one of whom speaks some English, might be looking for
work at the same job site. Using one employee as an interpreter
for another might be inconvenient, but it's not a big problem
-- you're not teaching rocket science here. You're saying
things like: "Tomorrow we start on the drywall -- don't forget
to bring your sanding block."
If you're doing something dangerous, however, like excavating
or using explosives for demolition, that's different. The
people in the danger zone must be able to communicate quickly
and efficiently.
Remember that the legal question is not how you can keep
people from accusing you of things, because, whether it's bad
workmanship, negligence, or unlawful discrimination, you can't.
People are going to do what they want to do. But you can see to
it that they don't have a legal leg to stand on. The best and
quickest defense against a charge of unlawful discrimination is
a diverse work force with reasonable job requirements that
apply to everyone.
has practiced and taught law for over 25
years and is the author of The Contractor's
Plain-English Legal Guide
(www.craftsman-book.com).