Did you know that, when interviewing a potential
employee, you can't ask their age but you can ask their
birth date? I discovered that gem of bureaucratic logic
while putting together a company manual for my 20-person
remodeling firm. This kind of surprise discovery is just one of
the side benefits that justifies the time and effort that goes into
researching and writing a manual.
Why Write a Manual?
I decided to write a manual because my company was growing.
The subjective and sometimes inconsistent way I had handled policies,
such as what the dress code was and whether to advance vacation
time, was causing misunderstandings. I needed something that