My company specializes in
skylight installation —
that's all we do. I've been
able to remain profitable
within this narrow scope because I've
developed efficient procedures that
guarantee predictable results. In this
article I'll describe the strategies I use to
do a fast, high-quality job.
Finding the Right Location
Given the small profit margins for a
skylight installation, I can only afford
to make one trip to a potential customer's
home when preparing a quote.
During this visit, I listen carefully to
the customers' notions of what they
want, and look thoroughly for site conditions
that may cause problems.
In most cases, the customer has a
general idea where they'd like the skylight
located. After I've carefully examined
the attic area,