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JLC • NEW ENGLAND EDITION • OCTOBER 1995 JLC • NEW ENGLAND EDITION • OCTOBER 1995 A complete checklist and up-to-date job cost records are the keys to quick, accurate estimates I've been an architect and a design-build remodeling contractor for more than 25 years, and while my company has had its ups and downs, it's a successful business. We do about $1 million every year; we enjoy trusting, long-term relationships with our subs; and more than 50 percent of our work comes from previous customers and their referrals. While many things contribute to this success — we build a sound, attractive product and have good customer service — I attribute a