JLC • JUNE 1996
The job is finished. The customer
has accepted the work, and you've
been paid. You never have to deal
with those people again, unless you
put in a bid when they decide they
want to remodel their kitchen. Right?
Well, not necessarily. If defects
turn up in the work later, the customer
may have certain warranty
rights — whether you expressly warranted
anything or not. In fact, the
persons claiming these warranty rights
may not even be the people for whom
you did the work. The claimants may
have bought the property, or they
might be guests or tenants or have
some other relationship with your
original customer.
Warranties (called "guarantees" in
some places) are promises