Warranties, which are promises made to your customer about your work, are of two types: express and implied. An express warranty is deliberate and intentional, and is made orally or in writing. There is rarely any doubt that you made a promise because you typically say or write something like, "This roof will not leak for fifteen years." That's an express warranty. An implied warranty, however, grows out of the work you did — it's "implied" from the circumstances. You may not even have been aware that you were making a promise — it doesn't matter, you made it anyway. For example, if you installed an overhead garage door, even though you may have been careful to make no
