Renovations, Part II Nailing Down A Design by Gordon Tully Last month's article dealt with how builders and designers can help their renovation clients gather information and plan a project. Next the professionals must deal with a more difficult problem: How can we help clients define project limits in a reasonable way? Helping clients with design is much harder than with matters of fact and logic. Design ideas are often based on feelings and are therefore hard to verbalize and change. What's The Client Really Asking For? A facetious definition of a "client" is someone who translates requirements, into a foreign language (namely architectural drawings and specifications) to maximize the possibility of being disappointed. Unlocking their real requirements is often difficult, especially in the absence of a
