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JLC ??JULY 1991 Making Computers Earn Their Keep: Four Case Studies Mention computers to a contractor and the response may range from "Don't waste my time with that hype!" to "I can't imagine doing business without them." In covering computers for the last several years, we've discovered that both responses have merit. Yes, the computer field is rife with unrealistic promises about how the new electronic brains will save you loads of money, spit out flawless estimates instantly, and whip your business into organizational perfection — all while you're out fishing. And a number of buyers who bought those claims wholesale have been disappointed. But a much larger