A. "Bookkeeping is the easiest
to delegate. Next is sales, although you have to
choose between teaching remodeling to a salesperson
or teaching sales to a remodeler. I would go with
the salesperson. Design sense is key — if
they’re good at that, sales will happen in
spite of themselves."
— Mike Weiss, Jr.
"If you’re running jobs or actually
doing the work, and if you want to grow, the most
important hire is an office manager, because you
can’t do both."
— Glenn Farrell
"The lead carpenter concept has the potential to
provide the small contractor with resources for
reducing the frustration and stress so prevalent
within the production phase of a project. Using
lead carpenters also leaves the company owner with
more time to attend to the overall daily management
of the company."
— Bill Gaver
"Try a part-timer or moonlighter, who will not
be dependent on your having full-time work."
— Chuck Green
"Our workload exceeded my abilities, so our
first hires were more production people. A skilled
bookkeeper would be the second choice — a
good numbers person can make you money.
Delegate the things you enjoy least or that are
the most frustrating and generate the least return
for your time. For my wife and me, the first thing
to go was payroll.
The few hundred dollars we spend each year has
been a small price to pay to rid ourselves of the
frustration, time, and penalties (for missed or
late payments) that we previously endured."
— Bill Medina
"I run a profit-and-loss budget for the new
position to clarify how it will pay for
— Paul Eldrenkamp
"Hiring and delegating are two different things.
You can hire, but if you don’t learn to
empower your employees, they will fail at the
— Peter Feinmann