A time card can improve the accuracy of your estimates, cut
worker’s comp costs, and increase your profit
When it came to the management of my company’s time, I
wanted a method to gather reliable information and a system for
measuring performance. I started with some basic questions as
to what components would be necessary:
• What was done? When was it done? By whom? And for
whom?
• How does the estimated duration of the tasks compare to
the reality?
• How do I verify all of my employees’ time related
to payroll, bonuses, taxes, and worker’s
compensation?
• How do I account for my nonbillable time?
Simple Format
The answers led to the creation of the time card I’ve
used in evolving form for the past eight to nine years (see
Figure 1). I created our time card using Microsoft Word and
print it on standard, letter-size paper. I make copies for each
week on the office copier rather than having them printed,
because our card changes slightly. We print on different
colored paper every week. The colors help us distinguish the
weeks when the cards start accumulating in our office file and
help break the monotony of the same form every week. We also
place stickers on particular days to note their significance,
like hearts on Valentine’s Day, a turkey on Thanksgiving,
a pumpkin on Halloween, and so on.
Figure 1.The author’s weekly time card,
printed on letter-size stock, enables field employees to record
commonly performed tasks by code to match those in his
estimating system.
Date range. The first thing
I determined was a date range. Naturally, I wanted the time
card to coincide with our payroll schedule. We pay our
employees every week, held back one week. That is, they get
their checks on Friday for the previous week. Our time card
heading starts with Friday and runs through Thursday. If I ever
decide to switch to a biweekly schedule, I’ll simply
create a two-sided time card with the same format.
I don’t use specific daily dates on the time card, just a
box with the heading “Week Ending.” This saves me
from having to create a new time card for each work week. I
only have to write in the employee’s name,
Thursday’s date in “Week Ending,” and
it’s done.
Column headings. Under each
day there are two columns, headed “H” (hours) and
“Job.” We encourage employees to use fractional
hours when filling out the time card. Some employees will break
things down to the quarter hour, and some to the half. I
don’t ride them too hard on this detail. I want them to
be aware of their time during the day, but I don’t want
to lose valuable production time to endless clocking in and
out. Besides, cumulative totals give me a pretty good average.
Most of my field employees glance at their watches periodically
during the day, note what they’re doing at the time, and
then fill out the time card at the end of the day, after
cleanup. They may compare recollections between themselves if
there happens to be more than one worker on a particular job.
The end-of-the-day routine provides a good setting for
assessing time spent. It’s not too frequent to bog down
production, yet things are still relatively fresh in the mind.
It takes a week or two for new hires to really familiarize
themselves with the time card but only a minute or two to tally
the day’s work.
Sometimes, when I show up to collect time cards on Friday, an
employee will go to his truck and fill out the entire week then
and there. Though I frown on that, if his only activity that
week was roof framing, I’m not going to come down too
hard. If he was moving between multiple jobs or tasks, however,
he’ll get a reminder to stick to the end-of-day
routine.
If I’m not working on the job myself, I try to at least
visit every day. That way, I have a general sense of the time
cards’ accuracy. I enter general notes about the weather
and work progress on my desk calendar for later
comparison.
Tasks and codes. We’re
licensed for commercial and residential work, but most of the
time we build new homes and remodel. The time card includes a
list of 28 tasks, with a code number for each. These are tasks
that we frequently perform, some more than others. A finish
carpentry contractor would not use such broad categories but
would opt instead for greater detail of fewer tasks. For
example, interior trim might be broken down into baseboards,
closets, doors, casings, and built-ins. The idea is to generate
detail that relates to your specific business structure.
Next to each task is a code number. The numbers aren’t in
ascending order but jump around. I adapted my code numbers from
Home Tech’s estimating manuals, the system I currently
use. I used to use MacNail Estimating and the CSI code
structure, so my time cards from that period reflected the CSI
structure. The point is to have the task codes mirror your
estimating and accounting systems. That makes the transfer of
information easier.
My time card is all tasks, but you could create a couple of
line items for specialty equipment you want to track. For
instance, I might enter a Bobcat on my time card with a code
number of 3.01, which ties it to Excavation.
If there’s a special item I want to track, such as a
change order, I have the employees note it specifically on the
time card. I can then invoice the change order for the proper
amount.
Time is money. I deliver the
paychecks every Friday. I fold the new week’s time card
into thirds, as if it were going into an envelope, write the
employee’s name on the back, and insert his or her
paycheck. This creates kind of a subliminal message about the
importance of the card — it’s carrying the
paycheck. When I hand over the new time card and paycheck, they
turn in the current week’s time card. You can imagine
what some of these cards look like after a week on the job
— crumpled, coffee stained, tattered, notes and phone
numbers scratched on the back. Some are neatly filled out in
pen; others are scribbled in bold carpenter’s pencil. The
same job may be variously identified by client name, job
address, or only the section of the county worked in. As long
as we have accurate numbers, and accounts to invoice, I’m
not fussy about the rest. But I do stress accuracy. Once we
held a company meeting to raise accuracy awareness and
explained the accumulated impact of a mere 10 minutes
unaccounted for per day. Ten minutes, times our billing rate,
times five or six employees, times 250 days (five days a week
for 50 weeks) per year, adds up to quite a chunk of money.