The successful completion of a
project depends on what happens
before construction starts. By
following a few simple procedures
up front, you can leave the job with
a satisfied customer who will
provide repeat business and plenty
of referrals.
Avoid Problem Clients
The very first step is to avoid
problem clients. Pay attention to a
few warning signs and find a
graceful way to decline working for
a person who looks like trouble.
Control freak. A person who
needs to control the process is bad
news. If, for example, your business
hours are 8 to 5 weekdays, but the
customer can only meet with you
evenings or on the weekend, you
may be looking at more than a
scheduling problem.
Penny pincher.