Our company specializes in servicing
conventional and solar water heaters.
Many times, the failure to recognize a
small, easy-to-repair problem leads to an
expensive — and unnecessary —
replacement. Recently, for instance, a
client who wasn't getting enough hot
water "solved" the problem before consulting
us by purchasing a bigger water
heater. To make room for it, he had to
move a wall. When the framing, drywall,
and painting were finished, he
called us in to hook it up. Afterward, we
examined the old water heater. His cold
water dip tube had broken off, so cold
water had been entering at the top,
diluting the hot water. A little troubleshooting
could have solved this problem
with a $5