Carpenters enjoy the smell of a freshly cut pine board, and they like stepping back to see the progress after eight hours of framing. But most carpenters don't enjoy paperwork. In fact, when given the opportunity to "move up" to supervisor, many carpenters decline, just to avoid paperwork. The perspective in the office is different. In my case, I realized just how inefficient and inaccurate our on-site information- gathering process was. It was clear that our carpenters and foremen needed training in field-office basics so that the home office could count on steady, accurate data. Here's how we educate field carpenters to generate the valuable information needed by the home office. The
