My company specializes in skylight installation — that's all we do. I've been able to remain profitable within this narrow scope because I've developed efficient procedures that guarantee predictable results. In this article I'll describe the strategies I use to do a fast, high-quality job. Finding the Right Location Given the small profit margins for a skylight installation, I can only afford to make one trip to a potential customer's home when preparing a quote. During this visit, I listen carefully to the customers' notions of what they want, and look thoroughly for site conditions that may cause problems. In most cases, the customer has a general idea where they'd like the skylight located. After I've carefully examined the attic area,
