Did you know that, when interviewing a potential employee, you can't ask their age but you can ask their birth date? I discovered that gem of bureaucratic logic while putting together a company manual for my 20-person remodeling firm. This kind of surprise discovery is just one of the side benefits that justifies the time and effort that goes into researching and writing a manual. Why Write a Manual? I decided to write a manual because my company was growing. The subjective and sometimes inconsistent way I had handled policies, such as what the dress code was and whether to advance vacation time, was causing misunderstandings. I needed something that would help
