JLC • FEBRUARY 1994 BY JACK TENHULZEN A Bonus System That Works I started my residential remodeling company in 1979 with a pickup truck and a box full of tools. Within four years, I had become so infatuated with residential remodeling that I set a longterm goal of becoming the best remodeling contractor in my local market. Even though I had the necessary trade skills and business management experience, I soon realized that I couldn't do it all myself. My wife joined the business, and as we hired additional carpenters, we also began to appreciate the importance of being good managers of people. From the beginning, we demanded quality craftsmanship and high productivity from our employees, but we also expected loyalty to the company. We had
