July 2011 Table of Contents

Features
Wall-to-Wall Interest: This Modern Row House Remodel Makes the Most of Limited Space

Limited space and a limited budget were the key constraints for this Washington, D.C., row house remodel. But the end result packs a punch. Read more

Nobody's Perfect: How to Apologize to a Client

It's inevitable that there will be mistakes made on a remodeling project. How you and your staff handle those errors makes all the difference to your clients' happiness and your company's reputation. Read more

Do the Right Thing: How to Ensure Customer Satisfaction

To help you keep your clients as happy as possible, REMODELING spoke to the industry leaders in customer satisfaction to find out how they impress their clients. Read more

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