Still contacting your past customers, or new ones, by mail or phone? There's a much better way. Read more
Home improvement companies say that success with 'purchased leads' is all about springing into action. Read more
If your leads result in fewer appointments than they should, the problem is likely in your confirmation process. Here's a guide to properly handing it. Read more
CEO of ServiceMagic, Craig Smith talks about how the company selects, vets, and promotes the contractors who use its service. Read more
"No-shows" and so-called "one legs" frustrate salespeople. But a sale is all in the way these homeowners are handled. Read more
As demand has plummeted, sunroom dealers have had to adjust to a different kind of market. Read more
Want more outbound leads? Here's what you may be doing wrong. Read more
Founded in 1995, Window World has emerged this year as the largest home improvement company in the U.S. Read more
An interview with attorney D.S. Berenson about worker reclassification, lead paint laws, Do Not Mail registries, and more. Read more
Add business networking to your box of heavy-duty referral tools. Read more
Three common mistakes that could kill your business. Read more
Editorial Director Sal Alfano takes us to a home in Washington, DC to watch a door replacement installation. The door qualifies for tax credits under the American Recovery and Reinvestment Act of 2009. Read more
Do Not Mail laws would set up a registry of consumers seeking to be shielded from commercial mail. Read more
In 2007 Dan Frey co-founded The Glass Guru, a franchise company based in Sacramento that deals in window repair and replacement. Read more
Strategic, consistent marketing helps a company stand out in tough times as a recognized brand. Read more
A Q&A with Peter Allen, vice president of national sales for Four Seasons Sunroom corporate stores, who discusses how the sunroom market and his company are faring in the current economy. Read more
Claims and counter-claims about a product that remains the market share leader in siding. Read more
Makers, dealers, and contractors who install skylights find that few, if any, of their products qualify for tax credits. Read more
In a sustained downturn, home improvement contractors are learning to run their businesses differently. Read more
Roofing contractors make use of a new estimating tool they say is safer and more accurate than hand-measuring: satellites. Read more
Rich Walker, president and CEO of the American Architectural Manufacturers Association talks about The American Recovery and Reinvestment Act and prospects for economic recovery. Read more
Window replacement companies wasted no time promoting the energy tax credits included in the stimulus bill. Read more
Tax credits are back, but home improvement company owners wonder if they'll make any more difference now than they did a few years ago. Read more