Getting referrals on the night you close is the sale after the sale. Here's how to do it. Read more
Self-confidence and the ability to listen are what will increase a salesperson's productivity, regardless of how many calls he or she makes. Read more
Where the markets for roofing, windows, siding and decks are at and how contractors are responding. Read more
Third-party survey companies can provide the ultimate in customer feedback and customer satisfaction. Read more
Adjusting labor and materials costs offers a way for home improvement contractors to save money. Read more
Can you expect from suppliers what you wouldn't tolerate from your own customers? Read more
Theft of materials and equipment may not be a significant bottom-line problem, but it can cripple morale. Read more
Who gets business cards? Everyone does at this Pittsburgh company. Read more
Many home improvement companies use "shared mail" to spread the word; others prefer to go solo. Read more
Can pay per click be your super lead source for lean times? Read more
Adding a new product or service will boost your cash flow in lean times. Read more
Your company is selling smaller projects. How do you manage the expectations of your salesforce? Read more
You can sit around and wait for the economy to change. Or, you can change your company. Read more
Your high producer: dream come true, worst nightmare, or both. Read more
The little things add up to big things when it comes to fiber-cement siding details. Read more
Old decks can be eyesores � and a potential new market for your deck business. Read more
It takes time and money to train certified installers. Here's why window companies believe it's worth it. Read more
The customer's roof has a leak. How do you find it, and what do you recommend doing about it? Read more
Ever hear the expression, "Get the lead out of your pants"? It means get moving. Read more