January 1989 Table of Contents

The Art of Client Management

A veteran of the damage repair field shares his insights on how to satisfy your client without losing your shirt. Read more

A Customer-Service Program That Works

Keeping customers happy is essential to business success and a builder’s peace of mind. Here’s how one Denver-area builder learned to handle callbacks. Read more

To License or Not to License

Licensing or registration of builders is the law in 32 states, and is being considered by many more. Do these laws really improve quality, or just add red tape and costs? Read more

Managing Jobsite Safety

A safety administrator reviews the esential elements of a successful safety program—now an economic necessity for many companies. Read more

Model Code Primer

Understanding the politics of code development can help you cope better with their effects, and maybe play a role in improving them. Read more

Success With Subs

Get the quality and cooperation you need by following some basic guidelines. Read more

Taking Care of Business: Macintosh Style!

Until recently, few programs let builders take advantage of the power of the Macintosh computer. The new software products reviewed here are beginning to change all that. Read more


Acting Professional is the Best Defense Read more

Fire Blocking in Ceilings Fire Blocking in Ceilings

Fire Blocking in Ceilings Read more

Builder's Library

Business Basics Read more

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